Shipping policy

At Emmadi Silver Jewellery, we are committed to providing not only stunning jewellery pieces but also a delightful shopping experience, which includes efficient and reliable shipping services. Please take a moment to familiarize yourself with our comprehensive shipping policy:

  1. Delivery Time
    Domestic Shipping: Once your order is placed, our team works diligently to process and get it delivered within 5 to 10 business days.
    International Shipping: Delivery times vary by country and customs clearance processes—standard shipping typically takes 15 to 25 business days to get delivered, while priority shipping ranges from 15 to 20 business days for delivery. Please note that weekends and public holidays are not considered working days.
  2. Shipping Methods and Options
    We offer a range of shipping methods to accommodate your needs, including standard and expedited shipping options. During the checkout process, you'll have the opportunity to select the shipping method that best suits your preferences and timeline.
  3. Domestic & International Shipping
    Whether you're located within India or across the globe, we are pleased to offer shipping services to meet your needs. International customers should be aware that additional customs duties, taxes, or fees may apply, and we recommend contacting your local customs office for more information.
  4. Confirmation & Tracking
    Rest assured, once your order has been shipped, you will receive a confirmation email containing detailed tracking information. This allows you to monitor the progress of your delivery and anticipate its arrival with ease. Please ensure that the email address provided at checkout is accurate to receive these notifications promptly.
  5. Delivery Timeframes
    Domestic Shipping: Once your order is placed, our team works diligently to process and get it delivered within 5 to 10 business days.
    International Shipping: Delivery times vary by country and customs clearance processes—standard shipping typically takes 15 to 25 business days to get delivered, while priority shipping ranges from 15 to 20 business days for delivery. Please note that weekends and public holidays are not considered working days.
  6. Address Accuracy
    To ensure the prompt and successful delivery of your order, it is crucial to provide accurate and complete shipping information during checkout. We cannot be held responsible for delays or delivery issues resulting from inaccurate or incomplete addresses. If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible for assistance.
  7. Shipping Insurance
    For added peace of mind, we offer optional shipping insurance for an additional fee. This insurance provides coverage for lost, damaged, or stolen packages during transit. If you choose to opt for shipping insurance, please contact our customer support team for assistance in filing a claim in the event of an issue with your delivery.
  8. Contact Us
    If you have any questions, concerns, or require further assistance regarding our shipping policy or your order, please do not hesitate to reach out to our friendly customer support team. You can contact us via email at hello@emmadisilverjewellery.com, and we will be delighted to assist you.

Thank you for choosing Emmadi Silver Jewellery for your adornment needs. We sincerely appreciate your trust in us and look forward to serving you with exceptional jewellery pieces and outstanding service.